GTC

Tourist tax

The tourist tax is about 2.50 Euro per person (beginning from 16 years).

 

Reservations

A valid reservation of our apartments is ONLY given if the following conditions are fulfilled. You have to receive a preliminary reservation confirmation of us by e-mail. In this e-mail we will inform you about the necessary deposit, which is about 30 % of the total price for the apartment. Once we have received the deposit (necessary within 7 days), the preliminary reservation confirmation will automatically become valid – no further information needed. If we do not receive the deposit, no valid reservation of an apartment is given.

The information about the respective bank account you will receive with the already mentioned e-mail as well.

 

Check-in

The apartments are available on the day of your check-in from 04 pm. In case you would like to checkin later than 8 pm, please inform us. So, we can arrange everything.

 

Check-out

On the day of your check-out, you have to leave the apartments at 09 am at the latest. Consequentially, we can clean the apartments and arrange everything for the next guests, who would like to spend their holidays in a tidy apartment as well.

 

Payment

The payment has to take place in cash. Because of an inefficient cost-benefit-ratio we cannot offer card payments. Thank you for your understanding. The next cash machine is situated in the center of our village (1 km).

 

Pets

In our Mountain Moments no pets are allowed. This is because of our other guests (potential allergies, etc.).

 

Terms of cancellation

The terms of cancellation are equal to the general terms and conditions for the hotel industry – available here.

 

Parking space

If you book our apartment 1 Bergli you will have the possibility to park two cars in our carport (no separate fee). If you decide to book apartment 2 Dawin, you can park one car in our carport (no separate fee). Additionally, we have enough parking space in front of our house (free of charge).

 

Internet

You will have free Wifi in our Mountain Moments.

 

Garbage separation

We offer separate containers for your garbage. Please sort it out accordingly (strict regulations in Austria). If we have to do the garbage separation for you, a separate fee has to be paid.

 

Further

In case of any damages of our apartments (e.g. furniture, etc.) or lost key cards, we will have to charge you. If our furniture gets damaged, our carpenter will make an immediate offer for the necessary repair activities. This price has to be paid immediately (before leaving apartment).

 

Thank you very much for your understanding. This rules are necessary for a civilized together at our Mountain Moments/Kappl/Ischgl-Paznaun.